PRIVACY POLICY
Last updated: September 2026
1. General
This Privacy Policy explains how Benett Graezer collects, uses, stores, and protects personal data when you visit this website, purchase products, contact me, or otherwise interact with my services.
I respect your privacy and process personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP).
2. Data Controller
The person responsible for processing your personal data is:
Benett Gräzer
Fellenbergstrasse 277,
8047 Zürich,
Switzerland
info@benettgraezer.com
If you have any questions about how your personal data is processed or wish to exercise your data protection rights, you can contact me using the details above.
3. Personal Data I Collect
Depending on how you interact with my website and services, I may collect the following information:
When you make a purchase
This may include:
- Name
- Email address
- Billing information
- Payment-related information
- Purchased products
- Order and transaction information
Payment information may be processed directly by third-party payment providers. I generally do not have access to your complete payment card details.
When you contact me
If you contact me by email or through a contact form, I may collect your:
- Name
- Email address
- Message and any information you choose to provide
When you subscribe to my newsletter
If you subscribe to my newsletter or other email communications, I may collect your:
- Name
- Email address
- Subscription preferences
- Information about your interaction with my emails, such as whether an email was opened or a link was clicked, where supported by the email service.
When you visit my website
Technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General usage and technical information
Some of this information may be collected through cookies and similar technologies.
4. How I Use Your Personal Data
I may process your personal data for the following purposes:
- To provide and deliver products and services
- To process and manage purchases
- To communicate with you about your orders
- To respond to questions and requests
- To provide customer support
- To send newsletters and marketing communications where you have subscribed
- To improve my website, products, and services
- To understand how visitors use my website
- To prevent fraud, abuse, and security issues
- To comply with legal and accounting obligations
I only process personal data for purposes that are relevant to my business activities and applicable law.
5. Online Store & Payhip
My online store is operated using Payhip.
When you purchase a product through my store, Payhip and its relevant service providers may process personal data necessary to complete the transaction, provide access to your purchase, process payments, and operate the store.
This may include information such as your name, email address, order information, and payment-related information.
Payhip may process data through service providers and infrastructure located outside Switzerland. You can review Payhip's own privacy practices on its website.
6. Payment Providers
Payments may be processed by third-party payment providers made available through Payhip, such as credit card processors or other payment services.
These providers may process personal data necessary to complete and secure your payment.
Your payment information may therefore be processed directly by the relevant payment provider according to its own privacy policy.
7. Email Marketing
If you subscribe to my newsletter, your name and email address may be processed through my email marketing provider.
I use email marketing to send updates, product announcements, educational content, and other communications related to my business.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the emails or by contacting me directly.
8. Cookies & Analytics
This website uses cookies and similar technologies to operate the website, improve functionality, understand website usage, and, where applicable, analyse traffic.
Some cookies are necessary for the website to function, while others may be used for analytics or other purposes.
Where required, you will be given the opportunity to manage or refuse non-essential cookies through the website's cookie settings.
Payhip itself places cookies on store visitors' browsers and provides tools for displaying a cookie banner and controlling analytics cookies.
For more information about the specific cookies used on this website and how you can manage them, please see my Cookie Policy.
9. Social Media
My website may contain links to or integrations with social media platforms such as YouTube, Instagram, TikTok, and Facebook.
If you interact with these platforms or follow links to them, your personal data may be processed by the respective platform according to its own privacy policy.
I do not control how these third-party platforms process your personal data.
10. Third-Party Services
I may use third-party services to operate my website and business, including:
- Payhip
- Payment processors
- Email marketing providers
- Website analytics providers
- Cloud storage or hosting providers
- Other technology and business service providers
These providers may process personal data on my behalf where necessary to provide their services.
Where personal data is transferred outside Switzerland, I take the measures required by applicable data protection law.
Swiss data protection guidance specifically requires businesses to consider and disclose relevant third-party recipients and, where applicable, the destination country of international data transfers.
11. How Long I Keep Your Data
I retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
For example, certain purchase and accounting information may need to be retained for longer periods to comply with legal and accounting obligations.
When personal data is no longer required, it will generally be deleted or anonymised where reasonably possible.
12. Data Security
I take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
13. Your Rights
Under applicable data protection law, you may have the right to:
- Request information about personal data I hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data where legally possible
- Object to certain processing of your personal data
- Request restriction of certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, please contact me using the contact information provided below.
I may need to verify your identity before processing certain requests.
Swiss law provides individuals with rights concerning access to their personal data and, where applicable, correction and deletion.
14. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, services, technology, or applicable legal requirements.
The latest version will always be published on this page.
Last updated: August 2026
15. Contact
If you have questions about this Privacy Policy or how your personal data is processed, please contact:
Benett Gräzer
Fellenbergstrasse 277,
8047 Zürich,
Switzerland
support@benettgraezer.com